Privacy Policy

Last updated: July 16, 2026

Accurity Canada ("Accurity," "we," "us," or "our") provides real estate appraisal, valuation, and related professional services across Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website, appraisal ordering platform, client portal, and job application process.

This policy is intended to reflect our practices, and does not replace legal advice. We recommend having it reviewed by qualified legal counsel before publishing.

1. Information We Collect

We collect information you provide directly to us, including:

• Order information: property address, contact details, loan or file numbers, and instructions provided when ordering an appraisal or valuation product.
• Account information: name, email address, company/organization, and login credentials for clients using our order portal or client dashboard.
• Job applicant information: name, contact details, resume, cover letter, and any other information you submit through our Careers pages.
• Communications: messages you send us by email, phone, or through website forms.
• Payment information: where applicable, billing details processed by our third-party payment processor (we do not store full payment card numbers on our own systems).

We also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, and pages visited, typically through standard analytics tools.

2. How We Use Information

We use personal information to:

• Process, produce, and deliver appraisal and valuation orders;
• Communicate with clients, lenders, brokers, AMCs, and appraisers about active files;
• Manage client accounts and the order portal;
• Evaluate job applications and communicate with candidates;
• Maintain the security, integrity, and performance of our systems;
• Meet regulatory, compliance, and professional standards obligations (including CUSPAP/USPAP requirements); and
• Improve our website and services.

3. How We Share Information

We do not sell personal information. We may share information with:

• Appraisers and reviewers assigned to a file, as necessary to complete an order;
• Lenders, brokers, AMCs, or other authorized parties named in connection with a specific order;
• Service providers who support our operations (e.g., hosting, data storage, payment processing, workflow automation, and communications tools), under confidentiality and data protection obligations;
• Regulators or professional bodies, where required by law or professional standards; and
• Successors, in connection with a merger, acquisition, or sale of assets.

4. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. Client and order data, applicant information, and account credentials are stored and processed using reputable third-party infrastructure providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to meet professional record-keeping requirements applicable to appraisal files, and to satisfy legal, accounting, or regulatory obligations.

6. Your Rights and Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing is based on consent. To make a request, contact us using the information below.

7. Cookies and Analytics

Our website may use cookies or similar technologies to support basic functionality and to understand how visitors use our site. You can control cookies through your browser settings.

8. Job Applicants

Information submitted through our Careers pages is used solely to evaluate your candidacy and communicate with you about your application. Resumes and related materials are retained for a limited period and may be considered for other open roles unless you request otherwise.

9. Children's Privacy

Our services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be reflected on this page.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Accurity Canada
Email: